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Refund Policy

All sales are final.

Due to the nature of our products, we do not offer refunds, returns, or exchanges under any circumstances.

By placing an order, you acknowledge and agree that:
- You understand all products are sold for research use only
- You accept full responsibility for your purchase
- You will not request a chargeback or dispute without valid cause

Damaged or Incorrect Orders  
If your order arrives damaged or incorrect, you must contact us within 48 hours of delivery with photo proof. At our discretion, we may offer a replacement.

Chargebacks  
Unauthorized chargebacks or disputes will be contested. Fraudulent claims may result in account bans and further action.

Agreement  
By completing your purchase, you agree to this no-refund policy in full.

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FDA Disclaimer

The statements made within this website have not been evaluated by the US Food and Drug Administration. The statements and the products of this company are not intended to diagnose, treat, cure or prevent any disease. All products are for laboratory developmental research USE ONLY. Products are not for human consumption.

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Prime Bio Labs is a chemical supplier. Prime Bio Labs is not a compounding pharmacy or chemical compounding facility as defined under 503A of the Federal Food, Drug, and Cosmetic act. Prime Bio Labs is not an outsourcing facility as defined under 503B of the Federal Food, Drug, and Cosmetic act.

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THE PRODUCTS WE OFFER ARE NOT INTENDED FOR HUMAN USE. THEY ARE INTENDED FOR IN-VITRO AND PRE-CLINICAL RESEARCH PURPOSES ONLY. THE CUSTOMER ACKNOWLEDGES THAT THERE ARE RISKS IN THE HANDLING, USE, AND DISTRIBUTION OF THESE PRODUCTS, AND CERTIFIES THAT IT HAS THE PROPER EQUIPMENT, FACILITIES, AND PERSONNEL FOR MANAGING THOSE RISKS; AND THE CUSTOMER KNOWINGLY ACCEPTS THESE RISKS.

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